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Privacy Policy

​This Privacy Policy explains how Lisa Gibbons Mindset Coaching (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website and services.

By accessing this website or providing your information, you agree to the terms described in this Privacy Policy

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1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Age category (teen, young adult, etc.)

  • Information voluntarily submitted through contact or booking forms on our website

Session-Related Information

  • Notes or information you choose to share during coaching sessions

  • Preferences regarding communication or scheduling

Automatically Collected Data

  • IP address

  • Browser details

  • Device information

  • Cookies and usage data collected through the Wix platform

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2. How We Use Your Information

Your information may be used for:

  • Providing coaching services

  • Responding to inquiries and booking requests

  • Improving our website and services

  • Maintaining internal records and client management

  • Sending service-related updates

  • Ensuring compliance with professional and legal obligations

We do not sell, rent or share your personal information with third-party marketers.

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3. Confidentiality

All coaching sessions are private and confidential.
Information shared during sessions will not be disclosed except:

  • With your explicit written permission, or

  • When required by law or where there is a serious risk of harm to yourself or others (duty of care)

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4. Legal Basis for Processing (GDPR)

We process your data under:

  • Consent — For form submissions or inquiries

  • Contractual necessity — To provide coaching services

  • Legitimate interest — To improve our services

  • Legal obligation — When compliance is required

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5. Cookies

Our website, hosted on Wix, uses cookies for:

  • Core site functionality

  • Analytics and performance improvement

  • User experience optimization

You may adjust your browser settings to manage or disable cookies.

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6. Data Storage & Security

Your data is stored securely using:

  • Wix’s secure hosting infrastructure

  • Internal access controls

  • Appropriate technical and organizational safeguards

We take reasonable steps to protect personal information from loss, misuse or unauthorized access.

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7. Data Retention

We retain information only for as long as necessary:

  • Inquiry data: up to 12 months

  • Coaching-related notes: up to 3 years

  • Legal or financial records: as required by applicable laws

You may request deletion of your data at any time.

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8. Your Rights (GDPR)

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request a copy of your data

Requests can be made via the contact form on our website:
https://www.lisagibbons-mindset-coaching.com/

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9. Third-Party Services

We may use trusted third-party services such as:

  • Wix website platform

  • Payment or scheduling systems (if used)

These providers follow GDPR-compliant standards.

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10. External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

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11. Updates to This Policy

This Privacy Policy may be updated occasionally.
Revisions will be posted on this page with the updated “Last Updated” date.

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12. Contact

For privacy-related requests, please use the contact form on our website:
https://www.lisagibbons-mindset-coaching.com/

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